Norman Gage (Sr. VP-Europe) dishes on his experience at WTM-london,2014
Mystifly’s Booth TT 359 in the Technology zone, evoked business interest among the Travel visitors from 3rd-6th Nov at WTM-London. We met over 130 prospective customers (Travel agencies/companies), airlines & IT suppliers with whom we wish to work. Availability of airfare database from 900+ airlines across 70+ countries on MyFareBox platform, sparked interest among the visitors. We answered number of queries related to post sales support & transactions on MyFareBox platform. The demonstrated product benefits culminated in number of product trial requests.
Comprehensive & timely service delivery is crucial in a service driven proposition.We ensure end to end service delivery to our global customers so as to enable them to cater to their global travel clients on time. My colleague-Roma, curved out some time to visit the offices of some existing customers, with an objective to know the extent to which their businesses have evolved with MyFareBox. Some customers are on the growth trajectory, while some have already fared well & transitioned their business to next level.