Be a global airfare marketplace that offers the best airfares originating anywhere in the world and thereby delivering customer satisfaction combining unmatched service levels, technology, automation, talented & skilled people with the commitment to client profitability.
Rajeev Kumar G is an expert in the travel industry with over 15 years of experience covering Technology Development, CRM, Outsourcing, Process Management and Travel. A Computer Science Engineering graduate from Bangalore University, Rajeev has worked in various capacities in India, UK, Europe and North America. He has also provided consultancy for leading players in travel and hospitality sectors across the globe, including North America, Europe, Singapore & Australia. With a vision driven by technology, a strong business acumen, and passion for the travel industry, Rajeev founded Mystifly in 2009. In a short span of eight years, he has steered the business to operate at a global scale with a customer base spread across 70+ countries.
A Computer Science graduate from Bangalore University, Preetham brings to the table over a decade of experience, most of which is focused on the travel domain. He has been associated with Mystifly since its inception. Previously, he worked as the IT Head for a reputed travel BPO & has also been the Project Manager for a large Travel Technology player. His areas of expertise include meeting all agreed technology requirements for clients and ensuring additional requests are handled and executed. His proficiency in managing technology development combined with his domain expertise help him foster close collaboration between the Operations and Technology teams at Mystifly.
Pawan Kesarwani comes with over 13 years of experience in Corporate Finance, Strategic Planning, Financial Analysis and Investor Relationship. He holds an MBA from the prestigious University of Oxford and is a Fellow of The Institute of Chartered Accountants of India (ICAI). He has diverse experience as an entrepreneur, consultant and employee in Manufacturing, Power, Retail and E-commerce sectors and is adept at Finance & Accounting, the gamut of Domestic and International Accounting, Direct & Indirect Taxation and Financial Control & Management.
Sunaina Tickoo has an impressive track record of over 17 years in Human Resources across various functions like Talent Acquisition, Talent Management and Talent Development. She is a B.Tech graduate in Electrical & Electronics Engineering from NIT Srinagar and holds an MBA in HR from IMT, Ghaziabad. She brings with her a proven track record of conceptualizing, creating and implementing HR strategy in line with business priorities. She has been pivotal in bringing technology transformation in HR functions in organizations where she has worked. She is a Subject Matter Expert in people processes, especially Performance Management, Rewards and Recognition, Learning and Development and Change Management. A team player, her resilience, self-motivation and high energy levels have enabled her to be a game changer in this field.
Dhruva Shetty comes with over 12 years of experience in B2B marketing roles across Technology Services, Products and Internet Businesses. He is a growth-stage marketer and thrives on taking new offerings to the market. In his previous roles, he has led Go-to-Markets, Product Strategy and Brand & Marketing initiatives for Vizury, Yahoo, ThoughtWorks and Aditi. Dhruva holds a Bachelor's Degree in Information Technology from NMAMIT, Nitte and a Master's Degree in Business & Commerce from the University of Western Sydney (UWS), Sydney.
Joe spearheads the management of inside sales function and new initiatives, with the charter of bringing in greater clarity and predictability in the markets and verticals that Mystifly operates in. Joe has 18+ years of experience in sales and business development and comes on board with the expertise of managing and selling large and complex IT outsourcing deals in his last role at IBM where he spent almost 10 years in two different stints. In his previous tenures, Joe has also worked in the role of Pre- Sales consultant and as a Program Manager looking after service delivery.
Based in London, Norman Gage brings over 20 years of experience from his role as the Director of Business Travel at Advantage, the leading independent travel agency consortium in UK. Norman has received the ‘David Brown Outstanding Achievement Award’, an award that is akin to the Oscars in the business travel world. He is also a commentator in the travel space and his most insightful opinions combined with his vast knowledge make a difference to the way Travel Management companies operate. Highly approachable and always ready to help with his skills and expertise, Norman has also been featured on BBC, sharing his views on the British airline and travel industry.
Simone graduated from the University of Toronto having majored in both Computer Science and Business. She brings over 12 years of experience in the Travel Industry from her tenure at Expedia. Simone has particular expertise in the air distribution side of the business especially as it relates to negotiations with the major GDSs. Her exceptional relationship building skills, creative business acumen and passion for continuous learning sets her up for success as the leader of Mystifly’s business in North America. She has been based in many cities throughout the world including Seattle, Toronto, London and is currently based in San Francisco, California.
Vivek is responsible for driving end-to-end strategy for Mystifly’s global Growth goals and overall Demand Management. A Computer Science Engineer and an MBA graduate from the Indian Institute of Management, Bangalore, Vivek comes with nearly 10 years of experience in various roles ranging from Technology Development, Strategy & Operations, consulting with complex projects to online distribution of travel products, especially in Hospitality and Hotels sectors. In his last role, Vivek was heading the Online Sales & distribution channel at Treebo. Prior to his MBA, Vivek has served large clients in EU, in Investment Banking & Automotive Financing space and has won team awards for highest client satisfaction.
Jaspinder holds an MBA in International Business as well as a Bachelor’s Degree in Electronics and Communication Engineering. With 8 years of experience in various roles from Software Development to Consulting and Data Analysis, he has worked in IT/ITES companies including Wipro and Infosys. At Mystifly, Jaspinder manages the Data Labs team. He enjoys writing code and unravelling the stories behind numbers and statistics. His focus at Mystifly is to employ cutting edge technology and research to churn deep insights from data sets.
Srinivasan is responsible to drive Operations for the global market, ensuring world class services and customer satisfaction through Operational Excellence and Strategy. A double graduate in Hospitality Management from Florida International University, USA and IHM-Bangalore, India, he comes with a career span of over 18 years in various domains, primarily Hotels, Client Services, Travel and the eCommerce space. His experience includes 10 years in a senior management role driving Business Strategy, Business Development & Sales, Operations and P&L management. In his earlier tenure, Srinivasan has worked with prominent organizations like Florida International University, Loews Group of Hotels and a failed eCommerce start-up, Stayzilla.
Born in Madrid, Spain, Eva comes with a Physics Degree and Masters in Civil Engineering. She considers herself a citizen of the world and has over 9 years of international experience across Europe, US and Asia in senior management roles, having developed an analytical mind with strong expertise in processes, program management and management strategy. Based in Bangalore since 2013, working in the tech ecosystem, Eva is the VP of Strategic Initiatives at Mystifly, runs our PMO, and drives the company’s change management strategy.
Sumon Mittra manages Program Management and Service Delivery in Mystifly for global customers. Sumon has about 16 years of experience in Account Management, Operations and Customer Service, primarily in the travel industry. He has managed large global customers and has been instrumental in implementing online tools, process optimisation for improved service delivery and cost saving initiatives for organisations like Carlson Wagonlit Travel in the past. Sumon's expertise lies in ‘Global Information Security’, ‘Art of Leadership’, ‘Value Based Selling’, with exposure in the B2B & B2C portal environment. He has won several accolades in his career including highest ‘Revenue Achievement’ and ‘Customer Retention’ amongst others.